TERMS & CONDITIONS

Selin Leuch - Retreats & Coaching
Selin Leuch
Lenkstrasse 43
3771 Blankenburg
Switzerland
e-mail: selin.leuch@gmail.com
phone: +41 77 409 39 37

1.	GENERAL

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the selinleuch.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you", "your", “Client”, “he” or “she”) and this Website operator ("Operator",”Organizer”, "we", "us" or "our", "I", "my"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your", “Client”, “he” or “she”)  shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

1.1	INFORMATION
1.1.1	Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.

1.1.2	Uptime guarantee

We offer a Service uptime guarantee of 99% of available time per month. If we fail to maintain this service uptime guarantee in a particular month (as solely determined by us), you may contact us and request a credit off your Service fee for that month. The credit may be used only for the purchase of further products and services from us, and is exclusive of any applicable taxes. The service uptime guarantee does not apply to service interruptions caused by: (1) periodic scheduled maintenance or repairs we may undertake from time to time; (2) interruptions caused by you or your activities; (3) outages that do not affect core Service functionality; (4) causes beyond our control or that are not reasonably foreseeable; and (5) outages related to the reliability of certain programming environments.

1.1.3	Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.


2.	SERVICES
2.1	RETREATS

Booking & Payment

If you book through tripaneer (bookyogaretreats.com, bookmeditationretreats.com) you reserve your spot by paying the deposit to Tripaneer. This deposit is non-refundable. You are agreeing to pay the remaining amount until 2 weeks prior to the retreat. If you book through the webpage of Selin Leuch - Retreats & Coaching or other booking pages such as yogaferien.ch, you reserve your spot by paying the full amount to the organizer, unless stated differently on the specific retreat page. 

Retreat Cancellations

If you cancel your retreat 6-4 weeks prior – you will be refunded 70% of the amount. If you cancel 4-2 weeks prior to the retreat – you will be refunded 50% of the amount. If you cancel from two weeks until prior to the retreat – you will be refunded 20% of the amount. 

In case you find a replacement for your retreat spot, the whole amount will be refunded to you. In case the organizer finds a replacement for you, the whole amount will be refunded to you.

Disclaimer

Depending on the weather and the participants, the organizer reserves the right to change the program. 

Each participant bears full responsibility for his/her own actions. We are only liable in case of intent or gross negligence. Otherwise, liability claims are excluded. This applies in particular to accidents, bodily injury and theft of any kind. 
Any physical or mental illnesses or injuries as well as pregnancy must be communicated to the retreat leader before the start of the retreat. Any injury occurring during the retreat is to be immediately communicated to the retreat leader. 
Retreats do not replace medical treatment or therapy. They are not designed to replace any existing or required medical treatment, but to complement such treatment. 
Participants are advised to have appropriate insurance in place when attending a retreat.

Confidentiatlity & Respect

In a retreat private or business details may come up. Each participant agrees to keep all information confidential. This obligation continues after the end of the event.

Retreat guests must be respectful and must not engage in offensive, illegal or immoral acts. Should this be a situation or should a guest become a nuisance to staff at a retreat, then we reserve the right to ask a guest to leave the retreat premises or suspend their activities if it is appropriate to do so, without any compensation.

2.2	COACHING, HYPNOSIS, PRIVATE YOGA CLASSES (in-person / online, 1:1 or group offers)

Purchase & Payment

By purchasing a coaching session or coaching package you agree to the whole duration of the session or package.

Cancellation of individual appointments online and in-person (coachings, yoga classes):
Individual appointments can be cancelled or postponed free of charge up to 24 hours before the appointment. In case of no-show or cancellation on the same day, the appointment will be charged.

Coaching Packages

Coaching Packages must be paid up-front or if agreed with us in rates. It is not possible for clients to opt-out of a coaching package.

Disclaimer
By purchasing a coaching or hypnosis package or appointment you commit to your own outcomes. Each participant acts at his/her own risk and is responsible for his/her own results. All contents are recommendations only, no promise of specific results can be made. Medically relevant diagnoses belong to the area of responsibility of appropriately trained psychotherapists, doctors and medical institutions; they are not the field of activity of a coach.
 

2.3	ONLINE COURSES 

Purchase
By purchasing an online course you agree to the full payment stated on the online course page. Refunds are not possible.

Disclaimer
Any information provided does not replace medical or psychological advice by trained professionals, but serves as inspiration to the client. It is the responsibility of the client to double-check information and contact trained professionals in case of physical or mental distress. Liability is excluded.

2.4	PODCAST

Disclaimer

The podcast Happy Habits with Selin serves the purpose of inspiring people. The advice given on the podcast solely originates from personal accounts and does not replace medical and psychological consultation. We do not take any responsibility for the information provided on the podcast. Liability is excluded.

3.	PAYMENTS

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

4.	CANCELLATIONS

Cancellation policy:
We are entitled to cancel workshops, seminars and retreats up to one week before the start at the latest if essential conditions for them have changed. Retreat or workshop fees already paid will be refunded immediately in such cases. Please be aware that deposits payed to third parties (such as tripaneer) can not be refunded. Further claims, especially claims for damages, will not be accepted.

Cancellation of registration for individual appointments online and in-person (coachings, yoga classes):
Individual appointments can be cancelled or postponed free of charge up to 24 hours before the appointment. In case of no-show or cancellation on the same day, the appointment will be charged.

Cancellation of registration for in-person workshops & seminars:
Workshops and seminars can be cancelled up to two weeks before the start without incurring any costs. In case of later cancellation as well as no-show, a substitute person must be provided or the full course fee will be charged.

Retreat Cancellations:
If you cancel your retreat 4 weeks prior – you will be refunded 70% of the amount. If you cancel 2 weeks prior to the retreat – you will be refunded 50% of the amount. If you cancel from one week until prior to the retreat – you will be refunded 20% of the amount.


5.	DISCLAIMER

Each participant acts at his/her own risk and is responsible for his/her own results. All contents are recommendations only, no promise of specific results can be made. Medically relevant diagnoses belong to the area of responsibility of appropriately trained psychotherapists, doctors and medical institutions; they are not the field of activity of a coach.

Each participant bears full responsibility for his/her own actions. We are only liable in case of intent or gross negligence. Otherwise, liability claims are excluded. This applies in particular to accidents, bodily injury and theft of any kind. Any illnesses or injuries must be reported to the event leader before the start of the event. The workshops, lectures, yoga and coachings do not replace medical treatment or therapy. They are not designed to replace any existing or required medical treatment, but to complement such treatment.

The participant confirms that he/she has no health concerns when participating in workshops, seminars, yoga classes, excursions, etc. He/she participates in these courses/events on his/her own responsibility. Existing mental or physical health restrictions, but also an existing pregnancy, will be communicated to the course management when registering for the course/workshop/event. Should a health restriction occur in the course of the course / event / workshop, the course leader will be informed immediately. The course instructor reserves the right to exclude a participant during a course / workshop / event if there are concerns about the physical and/or mental ability to participate.

6.	CONFIDENTIALITY & RESPECT

In all offers (workshops, retreats, group coachings) private or business details may come up. Each participant agrees to keep all information confidential. This obligation continues after the end of the event.

Retreat guests must be respectful and must not engage in offensive, illegal or immoral acts. Should this be a situation or should a guest become a nuisance to staff at a retreat, then we reserve the right to ask a guest to leave the retreat premises or suspend their activities if it is appropriate to do so, without any compensation.

7.	DATA PROTECTION
7.1	PERSONAL DATA

We assure to protect the personal data collected from the customer by taking appropriate technical and organisational measures. If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all services offered is - as far as technically possible and reasonable - also permitted without providing such data or by providing anonymous data or a pseudonym.

We process the personal data transmitted by the customer for the purpose of processing the contract, transmitting it to service providers for the booked services and sending newsletters about new offers. Data on the use of the website is processed exclusively for anonymous statistical evaluation.

7.2	PHOTOS, VIDEOS

By booking retreats and events with us you agree that your photos and videos can be used for marketing purposes. We use photos of events and retreats on our webpage (www.selinleuch.com), our newsletter, Facebook, Instagram and partner channels on which participants can be recognised. If you do not agree to the use of your photos, you must inform the Organizer prior to the retreat or event. 
Should the sharing of personal photos have happened against the wish or will of a person, we will remove this person and his/her image(s) on the respective digital channels. Claims cannot be asserted.

7.3	THIRD PARTY PROVIDERS, SERVICE PROVIDERS

We work with third party companies for the provision of services. We make the transmitted personal data of the customer available to these third party companies (including mediated providers, service providers for offers, payment processors, hosting providers, IT service providers, telecommunication service providers, web analytics providers) involved in the provision of services. For purposes beyond this, data is only made available to third-party companies in anonymised form (for example, ad server providers). Certain data recipients may be located in countries that do not have data protection legislation equivalent to that of Switzerland.

Automatic data storage

When you visit websites, certain information is automatically created and stored, including on this website. When you visit our website, as you are doing right now, our web server (the computer on which this website is stored) automatically stores data such as the IP address of your device, the addresses of the sub-pages you have visited, details of your browser (e.g. Chrome, Firefox, Edge,...) and the date and time. We do not use this data and do not pass it on, but we cannot rule out the possibility that this data may be viewed in the event of illegal behaviour.

Squarespace privacy policy

We use Squarespace for our newsletter and online courses and therefore the terms and conditions of Squarespace (225 Varick Street; New York City, New York, United States) apply. 


Deletion of your data

You can withdraw your consent to receive our newsletter at any time within the email received by clicking on the link at the bottom. Once you have unsubscribed by clicking on the unsubscribe link, your data will be deleted from Kajabi.

Google Analytics privacy policy

We use Google Analytics on this website, provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to statistically analyse visitor data. Google Analytics uses target-oriented cookies for this purpose.
For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://support.google.com/analytics/answer/6004245?hl=de.

Deactivation of data collection by Google Analytics

With the help of the browser add-on for deactivating Google Analytics JavaScript (ga.js, analytics.js, dc.js), website visitors can prevent Google Analytics from using their data.
You can prevent the collection of data generated by the cookie and related to your use of the website by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Instagram privacy policy

We use functions of the social media network Instagram of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA on our website.
With the functions for embedding Instagram content (embed function), we can display images and videos. By calling up pages that use such functions, data (IP address, browser data, date and time, cookies) are transmitted to Instagram, stored and evaluated.
If you have an Instagram account and are logged in, this data will be assigned to your personal account and the data stored in it.
The privacy policy, what information Instagram collects and how they use it can be found at https://help.instagram.com/155833707900388

8.	COPYRIGHT

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Operator or third party trademarks.

8.1	Copyright Material

All materials provided within the framework of our offers are subject to copyright. They are only intended for the personal use of the participant. Passing on the materials to others is expressly prohibited.

9.	CHANGES & ACCEPTANCE

9.1	CHANGES & AMENDMENTS

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
	
9.2 Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

CONTACTING US

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to selin.leuch@gmail.com.

This document was last updated on January 31, 2024
Place of jurisdiction: Bern, Switzerland